Here are a few suggestions if you have unsubscribed or are not receiving DDI System emails:
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Visit this page to update your email preferences, including re-subscribing.
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Open and click links in marketing emails you receive from DDI. This helps your account trust emails coming from our address and domain.
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Move your marketing emails found in your SPAM/Junk folder back to the Inbox so these emails go straight to your Inbox in the future.
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Add DDI’s from: email address (info@ddisys.com) to your email client address book. Each email client has a different process for adding email addresses, which can be found in their help documentation.
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Request that your IT/Email team add DDI’s email sending domain and IP addresses to your allow list. This tells the email server to expect emails from any "from: address" containing our domain.
List of DDI email IP addresses:
54.174.60.0/23
143.244.80.0/20
18.208.124.128/25
54.174.53.128/30
158.247.16.0/20
54.174.59.0/24
54.174.63.0/24
3.93.157.0/24
54.174.52.0/24
139.180.17.0/24
54.174.57.0/24
For additional assistance, contact DDI Support.