You can notify users such as members of your sales team whenever an order is placed on your site. You can configure these options on the Main page of eCommerce.
- Go to File>Company>Inform eCommerce Pro.
- If you have only one website, leave the Branch box blank to configure the default. If you are configuring stores for multiple branches, then type or search for the Branch and then press Tab.
Note that at any time you can return to the default configuration by clicking the Defaultbutton at the bottom of the Inform eCommerce Pro page.
- Click Edit.
- If you want to send the salesperson who has been assigned to the customer placing the order and email once the order is places, select the Send Salesperson Email check box.
- The Notify Users list specifies the internal employees who will receive notifications via Inform Mail. In the Notify Users list, click Add User.
A new row appears.
Click in the Initials column and type or search for the user's initials, and then press the Tab key. The user's Name and Email address auto-populate based on the configuration in the User Master (File > Company > User Master). See Manage users.
- Click Save.