If you forgot your eCommerce Pro password, you can reset it.
- Run your browser and type the store URL in the address bar, for example, hvacpro.ddisys.com.
- Click Sign in.
- On the Customer login page, click Forgot Your Password?,
- On the Forgot Your Password page, type the Email address registered with eCommerce Pro.
- Type the letter-number combination in the Captcha challenge.
- Click Reset my password.
- You will receive an email to Reset your password. In the email, click the Set a New Password button.
- On the Set a New Password page, type your New Password, and then again to Confirm New Password, and then click Set a New Password.