View your orders from eCommerce Pro

From My Account in eCommerce Pro, your customer can view all of the orders they have placed with you, from eCommerce Pro, your sales counter, over the phone, etc,

Note: This view displays a browser friendly version of the order, not a replica or your sales order documents in Inform.

1. In the title bar of the eCommerce Pro store, click your name, and then click My Account.

   

2. In the left side navigation menu, click Order List. All orders appear.

   

3. To filter the list or search for a specific order, type the date range in which the order was placed in the Start Date and End Date boxes, and the click Search.
4. To sort the list, choose the desired order from the Sort By list: Order # or Order Total. To toggle between ascending and descending, click the arrow icon beside the list,
5. To view details on a particular order, click the View Order button in that order row.

   

6. Review the order status, products, totals, and shipping information.
7. To print the order, click the Print Order button, and then follow your browser's instructions for printing.
8. To return to the previous view, click the Order List option in the left navigation pain again.