Cancel a recurring order

To cancel a recurring order, you must cancel the original recurring template

1. Go to Sales > Order > Sales Order Inquiry.
2. Type or select the Customer.
3. From the Sales Order list, choose Recurring.

   

4. Click Search.

   Inform returns a list of all recurring orders.

   

5. In the Order column, click the Order number link.
6. When the Sales Order opens, click Edit,

   

7. On the Sales Order, click the Void button.
8. On the Cancel/Void confirmation popup, make sure your initials are in the User box, and then type the Reason for canceling this order.

   

9. Click OK. Inform cancels the order.