- Why doesn't the freight cost I entered appear on my invoice?
- Inform Sales Order Entry includes two places where freight costs are specified.
Under the Subtotal on Order Totals, you may enter a Freight cost to pass on to your customers, as long as the Freight Terms are Collect or Prepaid and Bill.
In the Freight area, the Cost box represents the actual freight cost, not necessarily the cost passed on to the customers. It is used when you run salesperson commission reports that include freight cost.
If you don't see a Freight cost on the invoice, then you probably entered the amount under Cost rather than Freight.
