- Can I change my login information?
- The Help Center saves a few details about you, including your name, email address, password, profile photo. The Help Center uses your email address as the key piece of information identifying you as you when you login.
- If you want to change your profile information, Sign in to the Help Center.
- Click your profile, and then select Edit my profile
- You can type a new Name or Phone Number.
- If you want to change your profile picture, click Change Photo.
Navigate to and select your new profile photo, and then click Open. Your profile picture is replaced.
- Since the Help Center uses your email address to identify you, you will have to complete additional verification steps to change it.
In the Email box, type your new email address.
- Click OK. A message appears notifying your that a verification link was sent to the email address you specified. The email address will not be changed until you click that verification link in the email.
Your other changes take effect immediately.