The Back Orders Orders Grid Dashboard displays the number of backordered items (regardless of date) along with their cost and profit in billing. This dashboard helps you quickly identify and address all open backorders and their value. This information is updated every 10 minutes.
- Open this Dashboard as described in Review Sales dashboard KPIs
The number of open backorders displays with the total Merchandise, Cost, Profit, and GP% values.
- To review details and about each individual backordered product, click the View Detail button.
- To view product specific details, click the Product link. You can also view specific Customers or Orders by clicking the links in those columns.
- To filter for a specific products, status, costs, dates, etc., click the Filter icon above the detailed grid, and then filter the individual columns.
For example, to filter on backorders for a specific customer, click the Filter icon, and then beneath Customer, type the name, such as Acme.