Orders move from open to completed when the customer has received or canceled all of the merchandise on the order, and subsequently received an invoice. You can view all of your customer's completed orders by date range on the Order History page.
- On the Shopping site, from the My Account menu, select Order History, or click Order History on the My Account page.
- Choose which orders you want to view:
- To find a specific order, type its Order # into the box provided and then click Search.
- To filter the list based on a date range. Select the Start Date and End Date during which the order was placed, and then click Search.
- To view details about a specific order, click the Order #. From the Order Details, you can review products, shipping, and pricing.