Inform eCommerce uses SMTPSimple Mail Transfer Protocol. The protocol used for sending e-mail over the Internet. Your e-mail client (such as Outlook, Eudora, or Mac OS X Mail) uses SMTP to send a message to the mail server, and the mail server uses SMTP to relay that message to the correct receiving mail server. SMTP is a set of commands that authenticate and direct the transfer of electronic mail. When configuring the settings for your e-mail program, you usually need to set the SMTP server to your local Internet Service Provider's SMTP settings (i.e. "smtp.yourisp.com"). However, the incoming mail server (IMAP or POP3) should be set to your mail account's server (i.e. hotmail.com), which may be different than the SMTP server. to send confirmations and internal notifications when an order is placed. You can configure SMTP settings in the Inform Company Master on the SMTP Server Information tab. You can get settings from your email provider.
If you use a Microsoft Exchange server for email, you will need to set up a domain user that is MailBox enabled. Confirmations and notifications can go out under this user name. If you want them to go out under a different account, give the domain user permission to send as that other account.