Every time someone accesses the Inform database from your MobiOrder site, this consumes one of your Inform ERP user licenses. Database access occurs during tasks such as searching products and loading the order pad. To ensure that there is always at least one license available for shopping, you should configure Inform ERP to reserve it. Otherwise, your users might receive a message that the site is unavailable.
If you have a high-traffic site, you might want to reserve more than one license in case two users attempt to place an order at the same time. You may want to reserve additional licenses if you have both MobiOrder and eCommerce websites.
- In Inform, go to File > Company > Master.
- On the Company Information tab, click Edit.
- Click the Definition column header to sort the list alphabetically, and then scroll to the Reserved Number of Logins for eCommerce, etc. option.
- In the Value column, enter the number of logins to reserve for your website (this setting applies to eCommerce and MobiOrder).
- Click Save.