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Why do I see an error message when I add a credit card?

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Why do I see an error message when I add a credit card?

When I click Add Card on the Vault page of File>Customer>Master: Contacts, Setup, I see the following error message: "Transaction Failed; Please ensure third party cookies are enabled in your browser."

Cause

Cookies are not enabled in Internet Explorer.

Solution

  1. Run Internet Explorer on workstation (or server if using RemoteApp) where you are running Inform.

    2. Note: You must configure Internet Explorer, regardless of other installed browsers.

  2. Go to Settings > Internet Options.
  3. Click the Privacy tab.
  4. Under the Settings, click the Advanced button.

  5. Under Third-party Cookies, select the Accept option.
  6. Click OK twice.

    Close all open instances of Internet Explorer.

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