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Purchase TSYS Cayan gift cards

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Purchase TSYS Cayan gift cards

You can purchase TSYS Cayan gift cards and then accept them for order payment. You can also apply a credit to a gift card as a refund.

ClosedObtain a gift Cards

Order them from Cayan: see Gift Cards and Stored Value.

ClosedApply a credit balance to a gift card
  1. Go to Sales > Order >Sales Order.
  2. Create a return POS order by specifying a negative quantity of products to return on the Detail page.
  3. Click the Final tab. Your balance will be negative.

  4. Click Credit, and from the Card Type list, choose Use Processor, and specify the negative amount in the Tendered box. When prompted, swipe the gift card.
  5. Save the order.
    • The balance is applied to the card, and the order is completed.
    • The transaction will appear in your Bank Reconciliation as Credit Card "Other."
    • Once the funds are transferred to the card, they may be applied to any future order. To track remaining funds on the card, use the Cayan portal.
ClosedSell a gift card

To sell a gift card, you first have to create the correct GL account and product to account for the sales. You need to set this up only once; you can then use it for all of your gift card sales.

ClosedCreate the gift card GL Account
  1. Go to Accounting > General Ledger > G/L Account.
  2. Click New.
  3. In the G/L Account box, type an 8-digit account number, and then press the Tab key.
  4. In the Description box, type Gift Card .
  5. In G/L Group, click Add Group, and then choose an existing Income Group.
  6. Click Add G/L Group again, and choose a Net Income/Loss Group.

  7. Click Save.

    Note:
    Depending on your reporting requirements, you might want to set up separate G/L Accounts for gift card sales and gift cards issued, rather than just the single gift card account described above. The procedure is the same, just create the two accounts rather than one.

ClosedCreate the gift card product
  1. Go to File > Product > Product Line.
  2. Click New.
  3. In the Product Line box, type Gift Card.
  4. Click the General Ledger tab.
  5. For the Sales G/L select the Gift Card account you just created.
  6. For the Sales Returns G/L, select the that same Gift Card account.

  7. Click Save.
  8. Go to File > Product > Master.
  9. Click New.
  10. In the Product box, type Gift Card. Type a Description, and then for the Product Line, choose the Gift Card line you just created.
  11. Make sure the Cost is 0.
  12. From the Status list, choose Consumable.

    More information:  The reason for a consumable rather than a Misc Charge is for better tracking through the Sales Return GL account. If you use a Misc Charge, then everything goes to the same account, and it will always zero itself out. You can use this method if you like, but it is not recommended.

  13. Click Save.
ClosedCreate the gift card sales order

Now that you have the product and the accounts set up, you can sell gift cards. You will need to create two orders to do so.

  • Create a POS order with the Gift Card product, setting the price as the amount to put on the card. Accept payment for the order, save, and complete it.
  • Create a second POS order with the Gift Card product. This time, create a return order for the gift card, allowing the order balance to go to a negative of what you specified in the first order. Click the Final tab, and process the payment as a refund, swiping the Gift Card to apply the balance when prompted. For more information. see Apply a credit balance to a gift card, above.
ClosedPay for an order with a gift card

You take a gift card like any other credit card. The transaction will appear in your Bank Reconciliation as Credit Card "Other."

ClosedCheck gift card balance

Inform does not track the balance on Cayan cards. However, you may check the balance on a card a customer presents you. In the Inform footer bar, right-click the Cayan Terminal section and then click Balance Inquiry.

You will be prompted to swipe the Gift Card; the terminal will then display the remaining balance .

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