A Managed Upgrade provides time-saving help and a valuable overview of the substantial new features in our upgrades:
DDI's professional service team will place the upgrade on your server, in preparation for the prearranged upgrade time.
After our team completes the server installation, your staff runs Inform on their workstations to automatically complete the individual workstation upgrade.
For those users configured for remote desktop or RemoteApp, (Terminal Services environment), there is no client workstation upgrade step.
A remote support session led by DDI's professional service team will provide an overview of the new benefits, features and functions in this important upgrade.
To schedule our Professional Services team for a managed upgrade, please submit a case to our Support team