- To set Credit and Tax Options, go to the Customer Master and create or edit a customer as described Add a customer.
- Click the Credit tab along the bottom of the page.
Configure credit options
- Optionally, enter a value for any of the following fields:
Note: Terms are always required. Some of these fields may be required.
- Credit Manager Initials The initials of the credit manager responsible for the customer's account.
- Credit Application Year The year during which the customer filed a credit application with your company. This year also prints on your customer's credit reference letters as the year that the account was opened. If it is left blank for a customer with an account, the customer's entry date is used.
- Terms Your default credit payment terms with the customer. Click the magnifying glass and choose the terms. You can configure which Terms are available on File>Customer>Terms.
- Parent A/R # The number of the customer account that will receive your invoices. The system will automatically enter the same customer number. You can use this option to group multiple customer accounts together under a single cash receipts screen by entering a different account number as the parent. The account will then become a child or subaccount, and all Accounts Receivable will accrue to the parent account.
- Finance Charge The default finance charge percentage to be applied to the customer's overdue payments. If blank, no finance charges are applied.
- Credit Limit The maximum dollar amount of credit allowed to the customer. During Sales Order Entry, the customer's Credit Limit Balance (positive or negative) displays on the Accounts Receivable tab (lower right corner of the Header tab).
- Max Open Invoice # of Days The number of days before an open invoice is considered overdue. If you are using the Credit Hold system, this option affects when the customer is placed on Credit Hold. When the customer has an invoice that exceeds this number of days old, any orders that are entered will be placed on Credit Hold. Orders on Credit Hold cannot be printed or shipped until they are released by a user with the proper authority. For example, if the open invoice number of days is set to 30, and the customer has an open invoice that is 31 days old, the account will be placed on Credit Hold.
Important: If you set the Max Open Invoice # of Days to 0, the customer will be placed on credit hold immediately.
- POS Open Invoice # of Days The number of days after which open invoices are considered past due and will require all future sales to be POS until the invoice is paid.
- POS A/R Balance Limit The maximum dollar amount in open invoices allowed for the customer (typically higher than the Credit Limit). Once this limit is reached, the customer will have to pay all orders as POS rather than on account (without changing the customer's credit status). Use this option in conjunction with the Credit Limit as a way to place a firmer hold on a customer's account without prohibiting sales orders altogether.
- Statement Type The default statement type that will be printed for the customer when you print batch customer statements. Regular Statement - Displays your customer invoices and cash receipts. Balance Forward - Accumulates all previous balances and displays them as the Balance Forward amount at the top of the statement. This also displays payments received towards that balance. New invoices and payments appear beneath these amounts. Do Not Print Statement - Excludes the customer statement from being printed, unless specifically ordered.
- Min Delivery Hold Amount All delivery orders below this amount will be placed on Credit Hold. Delivery status is based off the Ship Via on the Sales Order. Values entered here for the customer will override the Company Master setting.
- Min Credit Hold Amount Override the company flag to ignore credit holds for orders under this amount.
- Review the check box options (located on right).
- Personal Guarantee Acknowledges that the customer has a personal guarantee on file with you to back up the credit application. Consider attaching that guarantee on the Attachments tab.
- Suppress from Aging "Marks" this customer for inclusion filtering in the A/R Aging Report. Once a customer is "Marked" using this option, you can then Include, Suppress, or show Only these Marked Customers in the A/R Aging Report.
- Save Credit Card Info Saves the default credit card information for the customer. You must select this option to save customer credit cards to the vault.
- Level Three Credit Card For business cards that are eligible, the system will generate additional transaction detail to the card holding company for monitoring and tracking purposes. In exchange, card holding companies generally provide lower interchange rates on eligible B2B transactions.
- Point of Sale Status Only Designates this customer as Point of Sale only, which is typically used for Fast Customer accounts. This flag limits the customer Status options to Point of Sale, Hold, and Inactive.
- Credit LimitThe maximum dollar amount of credit allowed to the customer. During Sales Order Entry, the customer's Credit Limit Balance (positive or negative) displays on the Accounts Receivable tab (lower right corner of the Header tab).
- Disable Check PaymentsDisables the customer from being able to pay with a check
- Optionally, enter a value for any of the following fields:
Configure tax options
- Navigate to the Tax Options.
- Set a Tax Code. This determines the tax rate.
- For a non-taxable customer, clear the Taxable check box.
- Optionally enter the Tax Exempt The tax exempt number for the customer, if they are eligible for exemption. 14 characters or less.number for reference.
Note: Tax settings may be overridden depending on system setup. For example, a taxable customer won't be charged tax on a non-taxable product.
You can also configure customer specific exceptions: for example, if a non-taxable customer pays tax on certain items, go to File>Customer>Master>Tax Matrix.
- Click Save.